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Experience Platforms

The demand for digital communication has distinctly increased and, therefore, so has the demand for websites and online portals. As digital experts, our goal is to create a consistent overall concept that meets customer expectations and optimizes the customer experience.
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Website visitors are a highly diverse target group. It’s no longer enough to offer lifeless online platforms that primarily serve as a one-way push medium of information. Users expect relevance, a modern, intuitive design, strong user experience, and social interaction.

Those who focus on customer experience strengthen the brand and create incentives to buy

While portals used to collect static and sometimes incoherent information, experience platforms today provide a personalized experience for users and a consistent customer dialog. As digital experts, our goal is to create a consistent overall concept that meets customer expectations and optimizes the customer experience. Offering all services from a single source – from strategic consulting to UX, UI, and design conception to technical implementation – we ensure stringency and consistency that convinces and sells.

The technical basis for the perfect experience

Using the Sitecore-based Macaw Digital Experience Platform enables you to generate integrated and optimized solutions across all digital channels and audiences, tailored to each phase of the customer journey.

Our services include

  1. Experience Platforms for companies and brands
  2. Websites and Microsites
  3. Intranet
  4. Content maintenance and tracking
  5. Hosting and technical support

Want to learn more about our website and experience platform services? Please contact us directly.

 

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Experience Platforms
More Experience & Commerce Platforms
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Commerce Platforms
With an omnichannel commerce strategy, which allows you to approach your customers in the same way with a strong, recognizable message through all channels - both online and offline.
Conversion Optimization
Macaw knows exactly how to increase that ROI. We use already available data for conversion optimization so we could determine who can see what information.

Macaw's Way of Working

  • Strategy

    From brand identity to ambition, Macaw will help you shape a successful customer strategy. We’ll map out your business values and goals and formulate an attractive, clear proposition, focusing on growth and effectiveness. As a digital partner, we have been using our disruptive power of technology and ingenuity for over 25 years, helping our clients’ businesses move forward digitally and innovatively.

  • Design & Build

    From concept and design to development and user adoption, Macaw will provide you with the tools that contribute to great customer experience and employee productivity. Our team will bring a startup mindset and flexible methodologies to the table. We’ll help you create value in ways that surprise your customers, empower employees and improve operational effectiveness.

  • Run & Optimize

    We’ll ensure that your organization has fast, secure and reliable systems that are easy to scale every day. Completely compliant and valued by the people who have to work with them. Not only will we help you maintain these environments, we’ll make sure that they move in line with the changing wishes and demands of your company.

Macaw | Full-service digital partner

What's your challenge?

We are happy to help you to create a unique customer experience, empowering your employees and optimizing your IT Operations. These are the components for a successful digital transformation within your organization. Looking for a sparring partner or ready for tailor-made advice? Make an appointment or call us. Our experts are ready for your challenge.

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